The Big Lemon scores a hat-trick at the Brighton & Hove Business Awards

The Big Lemon was the big winner at the 11th Brighton & Hove Business Awards, scooping the Green Business award and Best Place to Work as well as the big one itself: Business of the Year.

What a massive honour! Huge thanks go to our team for their incredible efforts every day, to the local community for supporting us, and to the people of Brighton & Hove for honouring us in this way. Thank you!

Tom Druitt, MD

At the award ceremony Tom thanked the people of Brighton & Hove for their support and urged everyone to vote for The Big Lemon’s Solar Bus project currently competing for funding from the M&S Community Energy Fund.

Winners featured in the Argus newspaper 

Other big Brighton names who took home gongs on the night included Brighton Gin which won awards for Business Beyond the City and New Kids on the Block. The gin distiller was also highly commended as the one of the best businesses in Brighton.

This year’s Outstanding Brightonian was named as Sarah Springford, Director of the Chamber of Commerce since 2008.

Presenting Sarah with her award, Mike Gilson cited Sarah’s terrific work with the Living Wage. Said Mike:“Thanks to her hard work and dedication almost 300 businesses in Brighton & Hove have signed up to the Living Wage.

“Sarah has transformed the Chamber and delivered some really amazing results on behalf of businesses in the city.”

Sponsors for 2016 included Allied Irish Bank, Brighton and Hove Buses, Cardens Accountants, City Cabs, Dental Health Spa, Gatwick Airport, Gemini Print, Graves Jenkins, Martin Searle Solicitors, RBS, Robinson Low Francis, TSS Facilities and Yelo Architects.

Title Sussex, Platinum Business and Juice 107.2FM were media sponsors.

The BAHBAs are supported by the Chamber of Commerce, Brighton & Hove City Council, Brilliant Brighton, the Brighton and Hove Food Festival, the Brighton Business Curry Club and Brighton & Hove Tourism Alliance.

They all came together to create a competition which acknowledges the diversity and uniqueness of Brighton and celebrates those companies, organisations and individuals who really build the Brighton brand.

The Big Lemon & Brighton Energy Co-op shortlisted in joint Solar Bus project bid

The Big Lemon and Brighton Energy Coop‘s joint Solar Bus project has been shortlisted in its bid for a share of the M&S Community Energy Fund, to cover the roof of The Big Lemon’s bus depot in solar panels to power the new electric buses on clean green renewable energy.

The Big Lemon Solar Bus project with Brighton Energy Coop

The 120 solar panels will generate 30kWh of electricity – the equivalent of 1.8 million kettle boils. This will power the whole of the 52 route between Woodingdean and Brighton city centre on 100% renewable energy, with no emissions coming from the bus at all.

It’s great to be working with The Big Lemon on the innovative Solar Bus project. Brighton Energy Co-op has many exciting projects, but never before have we covered the roof of a bus depot in solar panels to power the buses that live there.

This is the first project of its kind in the UK – a very exciting time for us and a project that puts Brighton & Hove at the forefront of renewable energy and transport in the UK

Will Cottrell, Chair, Brighton Energy Co-op

The M&S Community Energy Fund launched in July 2015 and has already funded 26 projects around the country. The aim of the fund is to enable more communities in the UK to generate renewable energy and become environmentally and financially sustainable. This year there is £350,000 up for grabs for the best projects, as voted for by members of the public.

The Big Lemon Solar Bus project with Brighton Energy Coop

Vote for The Big Lemon Solar Bus Project!

The total cost of the 120-panel installation will be £25,000. The Solar Bus project is hoping to raise half of that through crowdfunding, and attract enough votes from members of the public to win £12,500 of funding from M&S Energy to cover the other half.

The Big Lemon Solar Bus project with Brighton Energy Coop
Will from Brighton Energy Coop and Tom from The Big Lemon in the bus depot discussing how it will all work

Crowdfunding benefits include an entry on the ‘Solar Bus Wall of Fame‘ on The Big Lemon’s website, an invite to a special Solar Bus ‘Founders Dinner’ and even naming rights on The Big Lemon’s first electric bus.

I’m hugely grateful to the M&S Community Energy Fund for giving us such a fantastic opportunity, and excited to be working with Brighton Energy Co-op on the Solar Bus project – with their expertise in solar installations we can’t go wrong.

All we have to do now is get enough votes on the M&S Community Energy Fund website and achieve our crowdfunding target… no mean feat!  We are calling on everyone who wants zero-emissions buses powered on renewable energy in Brighton & Hove to help us in any way they can!

Tom Druitt, Managing Director, The Big Lemon

Vote for The Big Lemon Solar Bus Project!

The Big Lemon is on a mission to bring zero-emissions electric buses to communities across the UK by 2030, all run by the local community and powered by renewable energy.  This pilot project will not only be great for Brighton & Hove, it will also be the first step towards making this vision a reality.

To support the Solar Bus project please

Vote for The Big Lemon Solar Bus Project!

and share the project page at

Thank you!

So… what makes The Big Lemon different? It’s all about the driver

Sometimes people ask us what it is that makes The Big Lemon different.  Many already know that we run our buses on on recycled waste cooking oil – even if they know nothing else. Some people know that we’re a social enterprise, but many are not sure exactly what that means. But there’s something else too – something even more important.

So what is it?

Happy bus driver

It’s all about the driver.

We believe that by investing in our staff and giving them an enjoyable and rewarding place to work with an emphasis on fun they will pass on the lemon love to our passengers by providing a friendly and person-centred service.  

And it seems to work.

Sue, a regular passenger on our University services, had this to say:

The customer service is fantastic which is one of the reasons why I am sure that the yellow buses are so popular. The drivers are all friendly; there is always a “Good Morning”, “Good Afternoon” when getting on the bus and a cheery “Goodbye” at the end of the journey. If the drivers see you running for the bus, they wait, and in the morning during term time when there are so many students using the buses there is always a really nice atmosphere of happy chatter.

Have you had a ride on one of our buses? What was it like?

The Big Lemon’s shares now qualify for Social Investment Tax Relief

The Big Lemon has received confirmation of eligibility for Social Investment Tax Relief (SITR) from HMRC, offering investors in the company income tax relief and other benefits.  This represents a huge boost to The Big Lemon’s ability to raise money for investment in electric buses, and offers investors an incredible 30% return on their investment in the first year.

The Big Lemon zero-emission electric bus
The Big Lemon has already raised £250,000 for investment in electric buses

Anna Fisher, The Big Lemon’s Finance & Sustainability Manager said

The Big Lemon is on a mission to bring zero-emissions, zero carbon buses to Brighton & Hove. Earlier this year we raised £250,000 for investment in electric buses and we’ve spent the last few months working with suppliers to optimise the performance and battery life of the new buses.

We have also recently completed a deal with our landlord to take over the lease on our depot which will enable us to generate renewable energy on-site that we can then use to charge the buses. Watch this space!

SITR offers investors in social enterprises such as The Big Lemon tax incentives on shares and bonds held for a minimum of three years. Investors can benefit from Income Tax relief, Capital Gains Tax exemption, Loss relief and Capital Gains Tax deferral relief.  Further information on SITR is available on the Government website.

For more info and to apply for shares in The Big Lemon please see our investment page:


The Big Lemon to stand for Prime Minister

Following a week of unprecedented political and financial uncertainty The Big Lemon has today announced its decision to stand for Prime Minister.

The Big Lemon to stand for Prime Minister

Announcing the decision, The Big Lemon said

This is a very confusing time in the depot. Last week we were told we were going to take back control, the repair workshop was going to get a funding boost of £350m a week, and Project Fear was a big conspiracy.  This week it turns out that things are spinning out of control, the workshop isn’t going to get £350m a week, and Project Fear was actually Project Understatement.

Now the bus driver has left, the conductor disappeared, and the passengers are left in limbo not sure whether they’re going forwards or backwards, right or far-right.  Meanwhile the applicant who showed the most interest in the driving position changed his mind at the last minute.

It is time for us to choose a new driver.  Do we want a driver to drive back to the depot, close the gates and lock up? Or do we want a driver to drive out into the world, to serve our communities near and far, and spread happiness and kindness wherever they go?

Head to Head: The Big Lemon and the Vote Leave battle bus
Head to Head: The Big Lemon and the Vote Leave battle bus
Key manifesto pledges are:

  1. Freedom of movement for everyone
  2. A friendly and helpful driver
  3. Free hugs for all passengers

A great day out with The Big Lemon

Guest Blog from Brighton Area Buswatch

I joined The Big Lemon on the first of their regular Sunday walks for 2016. A Big Lemon bus leaves Old Steine at 10:30 on the first Sunday of each month and takes passengers to the start of the walk. The same bus meets us again at the end of the walk which is always a pub with an opportunity for lunch. 

The April walk began at Bramber Castle near Steyning with a stroll around the castle remains. We then walked through the pretty village of Upper Beeding to the South Downs Way. It was a fairly steep walk up-hill from there, but the views from the top were outstanding. From there, we remained on an undulating ridge for most of the way to Devil’s Dyke, which took about two hours.

The Big Lemon bus for Sunday Walks - Brighton & Hove
On the way from Upper Beeding up to the South Downs Way
Sheep with their new born lambs were plentiful as well as cows and a field with what looked like young bulls – it was difficult to tell from a distance and we weren’t going any closer! 

The walk finished at the Devil’s Dyke pub where some of our group ordered lunch and we all sat outside enjoying the sunshine and views. 

The Devil’s Dyke pub was very busy but the food was good and better than some expected. Pub food isn’t included and some of the group had bought their own sandwiches or snacks. It was suggested that this walk should go in the opposite direction as the smaller pubs in Upper Beeding looked more interesting and the last part would be down hill.

Sheep and Lambs on the South Downs Way.jpg

About twenty people had joined the walk and they were a very friendly crowd. I felt welcome as soon as I arrived at the Old Steine where Mick and his dog Becky (in the photo) were standing outside the bus. 

Everyone seemed to talk to everyone else during the course of the walk; it was interesting to meet people from a variety of backgrounds and ages. They included students, a yoga teacher as well as older couples. 

The walk was led by Anna from The Big Lemon who had a map and made sure we all kept together. As I boarded the bus to return to Brighton I discovered that driver Neil used to drive buses in Canterbury where I grew up, so we had a good chat about that. We arrived back in Brighton at 3.30pm, but this time varies according to the length and location of the walk.

The Big Lemon bus for Sunday Walks - Brighton & Hove
Passengers boarding the minibus at Devil’s Dyke after the walk
It was a really splendid day out, well organised and with a very welcoming and friendly crowd, many of whom tried to made it a regular event. The next walk on Sunday 1 May is to the Ashdown Forest. Thoroughly recommended! For more information go to

So… what do our passengers think?

Last week we met with residents on the route of our 52 service for a general catch-up and an opportunity to share latest news and get passenger feedback.  We held two meetings: one in Woodingdean and one in Ovingdean, and alongside the meetings we’ve also been running a survey.

The Big Lemon's Ovingdean 52 meeting
Residents at the meeting in St Wulfran’s Church, Ovingdean
The main news shared at the meeting was that the existing contract for Route 52 (which relies on Brighton & Hove City Council for the majority of its funding) was due to expire this September, but the contract has been renewed for another year.  We’re very happy that it is continuing and residents also expressed great relief. The million dollar question of course is what happens next year but we will continue to support residents to keep their bus service as we understand how much of a lifeline it is for them.

It was great to hear feedback from residents, and on the whole this was very positive.  Residents said they liked the new ticket machines and the fact they can now use key cards and mobile tickets on the service.  They also liked the new bus on the route, even though currently it’s not yellow (it’s a temporary trial bus so we can’t paint it!) The new bus was reported to be very comfortable, and has also improved reliability. Residents were unanimous in their praise for the drivers, which was lovely to hear.

The Big Lemon Route 52 Bus Brighton & Hove
The new bus outside Cowley Drive shops ready for its last trip to the Marina. We’re using this one temporarily while we get our electric buses ready.

In terms of improvements, the main request was for an improved information system to give real-time running information, so we are taking steps to get the ball rolling on that and hope to include it when we move to the new electric buses.

Feedback from our survey was very similar to feedback from residents at our meetings; the main findings are below:

Brighton & Hove Bus Services - Route 52 passenger survey: use

Brighton & Hove Bus Services - Route 52 passenger survey: destinationsBrighton & Hove Bus Services - Route 52 passenger survey: destinations

Brighton & Hove Bus Services - Route 52 passenger survey: payment

Brighton & Hove Bus Services - Route 52 passenger survey: frequency

Then towards the end we asked people to rate the service:

Brighton & Hove Bus Services - Route 52 passenger survey: ratings

By no means a scientific sample (14 respondents in total) but it did give us a flavour of how we’re doing, and it was nice to see most respondents ‘very’ or ‘mostly’ satisfied!  There were no scores of ‘never’, and at most only one ‘rarely’ in each category; and the three ‘rarelys’ were from the same person, who also reported that they used the bus ‘only occasionally’ and declined to answer the question on how we can improve the service… So we’re not sure what to do with that one!

But what do YOU think?! Put your comments in the box below 🙂